Common FAQs

GENERAL QUESTION

Yes, its completely managed — if you experience issues with your server, you can reach out to our support team.

To buy a domain name cheaply, compare prices across multiple registrars like THE IT CAFE, Namecheap, GoDaddy, Hostinger, and Cloudflare, and consider bulk registration or promotional deals.

To set up a URL redirect for a domain, log into your domain registrar or hosting provider’s control panel, navigate to the domain management section, locate the redirect settings (often under “Forwarding” or “URL Redirect”), enter the destination URL, choose the redirect type (301 for permanent, 302 for temporary), and save the changes

To change the nameservers for your domain, log into your domain registrar’s website, navigate to the DNS management section, locate the nameserver settings, enter the new nameserver information provided by your web host or DNS provider, save the changes, and allow time for the DNS changes to propagate.

To generate a Certificate Signing Request (CSR) code, you’ll typically use a tool like OpenSSL, either on your server or through a web-based CSR generator, and then submit the generated CSR to a Certificate Authority (CA) to obtain an SSL certificate.

To set up email forwarding in cloud hosting, typically you’ll access your hosting control panel (like cPanel, Web.com), navigate to the email section, and then create a forwarder, specifying the source email address and the destination email address where you want to receive the forwarded emails.

To transfer a domain, first, unlock it and obtain an authorization code (EPP code) from your current registrar, then, initiate the transfer with your new registrar, providing the domain name and EPP code.

To transfer your hosting account, you’ll need to choose a new provider, back up your website’s files and database, upload them to the new host, point your domain to the new server, and then test your website.

To renew your domain, log into your registrar’s account, navigate to the domain management section, select the domain you want to renew, choose the renewal duration, review the payment details, and confirm the purchase.

WhoisGuard, a service offered by some domain registrars, protects your privacy by masking your personal information in the public WHOIS database, replacing it with their own contact details, and forwarding legitimate inquiries to your actual email address.

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